Registered Physiotherapy

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"Physiotherapy is a healthcare profession dedicated to working with people to identify and maximize their ability to move and function throughout their lifespan."

What is Physiotherapy?

The profession of Physiotherapy, also known as Physical Therapy, has evolved to become a primary health care modality in Canada. The Physiotherapy profession involves multiple interventions for the treatment and prevention of physical dysfunction. This includes manual therapy techniques, mechanical agents like Shockwave Therapy and IMS, and active rehabilitation.

Why Use a Physiotherapist (PT)?

Registered Physiotherapists are primary healthcare providers who are highly trained healthcare professionals. Their education is grounded in evidence-informed assessment and treatment of musculoskeletal injuries, movement dysfunction, and pain-related conditions. In addition to completing extensive academic and clinical training, all Physiotherapists must successfully pass the National Physiotherapy Competency Examination (PCE) and meet the regulatory requirements established by their provincial college.

How are painPRO Physiotherapists Different?

At painPRO we are committed to the professional growth of all our physiotherapists and allocate significant resources to ensuring they have the highest professional standards in the industry.

Shockwave Therapy

Our Physiotherapists offer Shockwave Therapy! This is a non-invasive treatment that stimulates the body's natural healing process to reduce pain and accelerate recovery.

Why Choose painPRO for Physiotherapy?

Patient Centered

All PT's working with painPRO are independent contractors and have been contracted based on their patient centered focus. In our eyes no amount of education can take the place of a Physiotherapist who values who you are and looks out for your best interests.

Manual Therapists

Our view is that great patient care is correlated with the amount of professional attention you get. This is why we ensure that all PT's working with us do one-on-one manual therapy.

Team Focused

Our PT’s work collaboratively with other healthcare professionals at painPRO to coordinate treatment plans and take a comprehensive approach to care. This ensures that all aspects of a patient's recovery are addressed, resulting in improved outcomes, enhanced patient experiences, and often a faster return to the activities that matter most.

Trusted Expertise

All Physiotherapists at painPRO are professional members registered with the College of Health and Care Professionals of BC.

Physiotherapy FAQ

What conditions can physiotherapy treat?

Physiotherapy helps manage all musculoskeletal conditions, including:

Back, neck, shoulder, hip, knee and ankle pain
Sports injuries and overuse injuries
Post-surgical rehabilitation
Arthritis and chronic pain conditions
Motor vehicle accident injuries (ICBC claims)
Balance or mobility issues

Physiotherapists often collaborate alongside registered massage therapists, chiropractors, kinesiologists, acupuncturists and occupational therapists for a comprehensive treatment plan.

Do I need a doctor’s referral to see a physiotherapist?

No referral is needed to book a physiotherapy appointment at painPRO. Some insurance plans or ICBC claims may request documentation from a physician, so it’s best to check your coverage if applicable.

What happens during a physiotherapy assessment?

During your first session, your physiotherapist will review your medical history and current symptoms, assess your range of motion, strength, flexibility, and movement patterns, identify areas of pain, weakness, or dysfunction and develop a customized treatment plan tailored to your goals.

How many physiotherapy sessions will I need?

The number of sessions depends on your condition, recovery goals, and progress. After your assessment, your physiotherapist will provide an individualized plan which will include an estimated number of sessions and recovery timeline. Your plan may be adjusted as your body responds to treatment.

Is physiotherapy covered by extended health insurance plans?

Yes. Most extended health insurance plans cover physiotherapy services. Coverage varies, so confirm with your provider before your first visit. painPRO takes care of direct billing for most insurance providers. Receipts and documentation are provided for insurance reimbursement if required.

Is physiotherapy care covered by ICBC?

Yes. Within the first 12 weeks of your accident you are covered by ICBC for 24 physiotherapy sessions. After the 12 weeks can still receive physiotherapy treatment once we gain approval from ICBC. Approved sessions are fully covered by ICBC.

Will physiotherapy be painful?

Physiotherapy uses a combination of manual therapy, shockwave therapy, IMS (intermuscular stimulation) to treat your muscles or joints. This should not be painful but occasionally post treatment soreness may be experienced. Your physiotherapist will tailor treatment and exercises to your tolerance and guide you through safe progression to promote healing.

What should I wear to my physiotherapy appointment?

We recommend you wear comfortable clothing that allows full movement. In case you forget, don’t worry we have spare shorts, shirts or medical gowns you may change into during your treatment in order to access certain areas during treatment. Your comfort and modesty will always be maintained.

Can physiotherapy help with sports injuries or chronic pain?

Yes. Physiotherapy is highly effective for both acute and chronic conditions. Sports injuries, overuse injuries, and chronic pain can be managed through manual therapy, shockwave therapy and IMS when applicable as well as education and rehabilitation exercises designed to restore function and prevent re-injury.