How Much Does ICBC Cover?

MASSAGE THERAPYCoverage
Initial and Subsequent Visits$23.00
PHYSIOTHERAPYCoverage
Initial Visit:$25.20
Subsequent Visit: (under 25 minutes)$17.65
Prolonged Visit: (over 25 minutes)$23.60
Prolonged Visit: (CNS over 35 minutes)$35.90
Additional Areas: (up to 3)$6.75 per area
CHIROPRACTICCoverage
Initial Visit:$22.27
Subsequent Visit$17.35
KINESIOLOGYCoverage
Active Rehabilitation$55.00

The amounts listed above will be deducted from the total charge for the treatment and you merely pay the difference. This is also referred to as ‘co-pay’. This can be done in a number of ways: If you qualify for MSP Premium Assistance or have Extended Medical Benefits, we may be able bill them directly for you and apply these towards your co-pay. Some patients like to pay directly out of pocket for the co-pay. It’s important to note that our direct billing service is a courtesy service and not a guarantee, if you plan on using your extended benefits for an ICBC claim, it’s advised that you contact us prior to booking to avoid any issues.

We have also developed the Recovery Support Program for those who may not be able to afford the financial costs associated with their health care. Under this program we cover the costs of your treatments until you receive your settlement.

5 Steps To Successful Recovery After an Auto Accident

ICBC Insurance Claim

1. Contact ICBC

First of all – if you’ve been injured in an accident the first step is to report your claim to ICBC. You can call them directly at ‘Dial–A-Claim604-520-8222 or complete their easy online claims process.

Once you have your ICBC Insurance claim number you are eligible to start receiving Massage Therapy, Physiotherapy, and Chiropractic treatment for your injuries. It is recommended you seek your doctors medical advice quickly to get a proper diagnosis of potential underlying problems, a doctors note will also be required for your claim so get that as well during your visit. In addition, your Medical Doctor’s findings will play an important role in the settlement of your claim.
Regardless of who is at fault, all parties involved in an automobile accident are eligible for medical benefits.

2. Get an Effective Treatment Plan

The next step is to Call Us 604-683-PAIN(7246) and get your treatments started right away. Our experienced recovery team will help walk you through the process of getting the necessary treatments needed to get you feeling better, fast.

We will require:

a) Your First and Last Name

c) Adjusters contact name and phone number

b) Your ICBC Insurance Claim number

d) MVA Date

e) Doctors Note

Our goal is to get your treatments started within a few days of your accident since this helps improve your recovery time. *Please note that approval depends on the speed at which your ICBC adjuster responds to the request and may take longer than 72 hours.

Massage Therapy      12 Treatments

Physiotherapy           20 Treatments

Chiropractic               No Limit

Kinesiology                Based on Adjuster Approval

On your first visit our health care professionals we’ll assess your condition and make recommendations for an injury specific treatment. If you haven’t already done so, we may refer you to a Medical Doctor who understands the complexities of motor vehicle injury’s as there may be underlying problems not clearly evident at the time of your appointment. It is important to understand that unaddressed soft tissue injuries can significantly reduce the quality of your life and create long term financial hardship for you and your family.

3. See Your Doctor

This step can occur prior to seeing us but is not necessary prior to beginning treatment for soft tissue injuries. It is highly recommended that you meet with a Medical Doctor so they have a complete and thorough record of your injuries on file. Your doctor’s file will be a very important part of your claim for injury compensation.

4. Talk to an Injury Lawyer

At painPRO we work with some of Vancouver’s top Injury Lawyers and will make a personal introduction for you. A good injury lawyer should give you a free initial consultation. Having an experienced injury lawyer working for you will assist you in understanding the process better and answer your questions.

Your lawyer will also want you to keep a diary of expenses and other issues relating to your accident. Things like time off work, pain severity and frequency, difficulties in normal daily activities, treatment costs, and general impact on the quality of life.

5. Get Cost of Treatments Covered

Although ICBC will cover a portion of your initial treatment costs, and in some cases all of them, everyone’s recovery from auto accident injuries is different. Many injury claims can take years to resolve and getting the treatments you need are critical to improving your recovery. Over time this can become a very expensive process and most people need financial help.

In many cases your lawyer will cover the costs of your treatments and will pay us directly while your claim is being settled with the insurance company.

There are times when a lawyer is not in a position to pay for your treatment costs and this is why we have created the Recovery Support Program. This program has been designed to financially support your injury recovery for as long as you need it. This could represent thousands of dollars over the course of your settlement process. Services such as Massage Therapy, Physiotherapy, Chiropractic, and Active Rehab treatments critical to your injury recovery are covered under this program.

“We take your treatment experience seriously and do everything possible to make you a raving fan of the painPRO Difference.”

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